I understand sometimes you may get an item that don't look as expected. So you can exchange your item within 48 hours of receiving item & exchange IF what you desire is in stock at that very moment. BUT you have to pay for shipping both ways, for it to get to me & back to you. Meaning you have to pay for shipping twice. Never return items without contacting us getting our ok to do so. Shipping payments have to be sent to our paypal before going forward with exchanging item. You MUST have paypal to exchange any item. If you are exchanging for an item that is less we will refund you your remaining amount that's left. If you are exchanging for an item that cost more you have to send us a payment for the remaining amount to our paypal. Meaning you must contact us to get more info on what to do.